Customer Survey

Thank you for being a valued customer! We are always striving to improve our business and customer feedback is a crucial component of that. If you have the time, we would appreciate it if you could fill out this brief survey so that we can improve our product and our process. Completing this survey will give you a $10 couppon to use on your next purchase.

Please note: when filling out this survey, there are some questions that may require you to mark more than one box if necessary.

1. I am a returning RailRiders customer
   Yes
   No
   
   If yes, other products I own:
   



2. My primary activities in RailRiders clothing are:



3. I receive RailRiders catalog:
   Yes
   No
   



4. First thing I do when I get the catalog:
   Read page to page
   Search for new colors
   Look for new products
   Put together an order
   



5. Ways to improve catalog:



6. How often do I visit RailRiders.com?
   Often
   Once a month
   Every few months
   Seldom
   



7. I receive email promotions:
   Yes
   No
   



8. My experience with RailRiders customer service staff has been:
   Poor
   Average
   Good
   Excellent
   Above and beyond
   



9. How I found out about RailRiders:



10. I follow RailRiders on:
    Twitter
    Instagram
    Facebook
    YouTube
    None of the Above
    I don't have social media
    



11. I have read content on RailRiders.com (Interviews & Profiles):
    Yes
    No
    



12. I have watched the following types of RailRiders videos:
    Product videos
    Adventure videos
    Dr. Vlad's Lab
    



13. I have visited the Planet-Wild blog:
    Yes
    No
    



14. How often do I read/watch RailRiders online content?
    Often
    Once a month
    Every few months
    Once a year
    Seldom
    



15. Additional comments:



16. Verify Code: *
    Enter the numbers you see in the box above-right.
    
    
17. This is optional:
    Name:
    Address:
    City/State:
    Phone:
    E-mail:
    (Note: E-mail will only be used to reply to your comments)

Thank you.

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