Customer Service



Order Lookup

If you have an account with us, please LOG IN to your account to view your order history.

If you do not have an account, you can still review your previous order by entering in your order number and the e-mail address used to place that order.


If you cannot locate your order, contact our Customer Service department for further assistance.



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Give 10%, Get 10%

Refer a friend to RailRiders, and they'll receive a 10% coupon for their first order of $75 or more. When they purchase, you'll receive 10% off your next order, too!*

* Referrers can qualify for a new referral coupon once a month. Coupons expire thirty (30) days after they are issued. Cannot be combined with other offers.